If your tickets/passes are not in will call you will need to contact the person that left them for you to determine the reason. We do not get these tickets until the day of the event, close to door time so please do not try to pick them up earlier. This includes meet and greet passes, press passes, and tickets from the tour or other promotional company. If tickets or passes are being left for you- they will only be left at the box office. Any name changes need to go through Ticketmaster Customer Service- 80. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. If you do have a will call ticket, they are available for pickup at the box office on the date of your show. Staff at the entrance or box office will direct you. Food and beverage orders can be taken by any wait staff from any area of the venue The main floor of the venue is on the second floor of the venue, accessible by an elevator located on the west side of the building. Please email thefillmore to arrange for an interpreter for your visit.Īccommodations - All venue bathrooms are accessible. There is no charge for interpreter services. When the tickets are picked up we will introduce you to your interpreter for the evening. Guests that request an interpreter will need to pick up their tickets at will call. Hearing Assistance and Interpreter Requests - If you will need an interpreter or Hearing Assistance for an event please give us at least 2 weeks notice to secure. Please call us or alert any staff member. If you need special attention to personally accommodate your needs, please purchase a General Admission ticket and email the venue directly at Needs - We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Ticketing - The Fillmore is a General Admission, accessible venue. Food and beverage orders can be taken by any wait staff from any area of the venue The main floor of the venue is on the second floor of the venue, accessible by an elevator located on the west side of the building. Please email to arrange for an interpreter for your visit.Īccommodations - All venue bathrooms are accessible. Hearing Assistance and Interpreter Requests - If you will need an interpreter or Hearing Assistance for an event please give us at least 2 weeks notice to secure.

Ticketing - The Fillmore is a General Admission, accessible venue. If you need additional assistance while you are here, please make sure you let us know. The Fillmore strives to ensure that all guests have a great time at our venue.

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